How to check if case is locked while opening
Hi All ,
I have a requirement to process a set of cases the pzinskey of which I am getting in a csv file . While opening the case through obj-open or obj-open by handle , when I try to acquire the lock on the case and if the lock is with some other user I am getting an exception . I tried to jump on step status fail or exception but it is not working .
How can I check based on the pzinskey that a case is locked by some operator.
Unisys
AU
Instead, you can use Work-.WorkLock activity to lock the work. Pass in the inskey to lock it. The one major advantage is errors are handled in a robust way in this activity.
After calling this activity you might want to check for the errors by using the Param.SuccessIndicator<0.
Pegasystems Inc.
IN
>> when I try to acquire the lock on the case and if the lock is with some other user I am getting an exception
This is expected behavior. If somebody is in middle of working on the case , then you will surely get the error message that it is currently locked by another user.
Forcefully acquiring the lock might lead into un necessary mistakes .
Have you explored optimistic locking ?