Error while opening cases remotely in FCM
Hi,
I have configured FCM and one more application ins same environment.
Though i am able to see the cases in the application where FCM is configured, i am not able to in case manager portal.
Getting below error:
Type Status Report
Message /prgateway/PRPCGateway/pmf/!AWS/$pmf_AWS_T-39
Description The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.
***Edited by Moderator Marissa to update platform capability tags****
Pegasystems Inc.
IN
From the question .. I understood this way. Correct me if I am wrong.
You have two Applications on same environment(on same server and DB)- App A and AppB.
Now FCM is configured on AppA to access the cases that are in AppB.
Is the Dynamic System Setting named 'prconfig/authentication/redirectguests/default' created and set to with value 'false'? This is requires a restart of the server.
Is there a common operator on both the applications?
Is the Case in the remote App B is enabled to create new cases. This configuration is present in the Advanced tab of the Case type rule.
If you still see issues please provide logs.
If you see this as an regression raise an SR.