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Question

 Martin Delira (Martin Delira)
Boeing Employees Credit Union
Software Engineer
Boeing Employees Credit Union
US
Martin Delira Member since 2017 2 posts
Boeing Employees Credit Union
Posted: Sep 14, 2018
Last activity: Nov 19, 2018
Posted: 14 Sep 2018 7:21 EDT
Last activity: 19 Nov 2018 17:34 EST
Closed

How can we stop Pega from sending back error messages?

We are having a similar issue that is discussed here: An error occurred while processing your email Reason: Email service [EmailDefault][Appclass][AppSE] failed:PRRuntimeError You originally wrote

We are getting this "An error occurred while processing your email..." sent to the original sender of email. We do not want to send back any error since they are outside of the organization. How can we stop Pega from sending back error messages?

Thank you

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Posted: 6 years ago
Posted: 19 Nov 2018 17:34 EST
Martin Delira (Martin Delira)
Boeing Employees Credit Union
Software Engineer
Boeing Employees Credit Union
US

For our purposes we used the DSS Setting email/blockResponse in Pega-IntSvcs. This successfully blocked any outgoing emails. This blocks  ALL outgoing emails, therefore this fix is not for everyone. Did tried service email configuration but emails were still going out. 

 

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