How to remove error-message for agent, when agent is stopped?
In SMA we have some agents that faced an exception and this exception shows in the column 'Exception info'.
Some of these agents are not in use anymore (in the agent schedule they are not checked), but still the exception shows.
I tried to stop the againt again (despite it's current exception state), but still the error shows.
Is it possible to get rid of the exception (when this is possible, it's more easy to spot a real/new exception)?
Note: restarting the node where the agent is running, does not solve this issue.
Updated: 23 Feb 2016 6:16 EST
Rabobank Nederland
NL
After disabling the agent, doing a restart and enabling the agent again, the error showed again.
Reason why I want to enable the agent again, is that the agent scheme consists of more than 1agent.
Is there another way to get rid of the errormessage?
Pegasystems Inc.
IN
Hi Jeroen,
You can have a dummy activity to run in the agent that is erroring out? something just to print a simple log statement?
This way, it will not throw exception and will help starting other agents associated with it.
Rabobank Nederland
NL
Hello Arvind,
I hoped for a simple fix, but from your answers I understand that if we want to solve this we will need do change the outcome of the agent.
Thanks for the suggestion though.
Regards,
Jeroen
Rabobank Nederland
NL
Thanks for you answer Michael.
Unfortunately I still see the error (for the agent that is already stopped), after I stopped, delayed and stopped the agent again.