Question

Accenture
IN
Last activity: 7 Nov 2019 1:43 EST
How to adjust Relative SLA in Pega
Hi All,
I want to update the current SLA aggresively by reducing its Goal and Deadline.
I tried with the OOTB provided bulk actions , but in the case its not updating .
Could you please suggest me changes or activity to be used for making it.
Please have the below screenshot for Adjust SLA we are using.
Thanks
Chethan
***Edited by Moderator Marissa to update platform capability tags****