Question
Accenture
IN
Last activity: 14 Jun 2022 1:04 EDT
How to Achieve Phone Icon After a Phone Call Interaction In Interaction Portal in 8.7
How to Achieve Phone Icon After a Phone Call Interaction In Interaction Portal in 8.7. I have Checked with CSTabIcon but also not able to achieve it..?
below I attached a Screenshot which isn't showing Phone Call Icon, There I need Phone Call Icon
MUFG Pension and Market Services
IN
Usually, InteractionTabIcon is the property that will hold the Icon for the tab in the pyWorkPage.
You can update this property in the pydefault Data transform of the Interaction Call class with the expected icon.
Please find the attached image for your reference.
Regards,
K Chandra Prakash.
Accenture
IN
Thank you for reply I have set InteractionTabIcon Also in SetInteractionDetails Data Transform, but also Phone icon isn't Appearing.
MUFG Pension and Market Services
IN
Could you please check this InteractionTabIcon property value on pyWorkPage?
Is that reflected with the same value from the DT?
Regards,
K Chandra Prakash.
Accenture
IN
@KChandraPrakash yes its reflecting that value , but not displaying Phone Icon the one which i have attached is displaying