Question
Hexaware Technologies
IN
Last activity: 21 Sep 2023 12:34 EDT
High Average response times
Hi Team,
I have identified a consistently high average response time for interactions in PDC during a specific highlighted time range each day. Here are the statistics for your reference:
- 10:40 AM -> 0.031
- 11:20 AM -> 0.028
- 12:30 PM -> 0.029
- 01:30 PM -> 0.039
- 02:30 PM -> 0.049
- 03:30 PM -> 0.051
- 04:30 PM -> 0.034
- 05:30 PM -> 0.032
I am seeking your assistance in debugging to identify the root cause of this increase in response time.
Your support in this matter is greatly appreciated.
Thank you!
Branched Information: Originally posted as reply here.
Updated: 21 Sep 2023 11:06 EDT
Pegasystems Inc.
GB
@Vinoth Ravi Did you check to see if a PSC search brought any similar questions?
Pega Predictive Diagnostic Cloud (PDC) Issue
Please go through the suggestions listed there.
Also please check our main documentation. You can find our PDC documentation here.
List of events and notifications in Pega Predictive Diagnostic Cloud
Assessing the consistency of your system's performance with Pega Predictive Diagnostic Cloud
@Vinoth Ravi Did you check to see if a PSC search brought any similar questions?
Pega Predictive Diagnostic Cloud (PDC) Issue
Please go through the suggestions listed there.
Also please check our main documentation. You can find our PDC documentation here.
List of events and notifications in Pega Predictive Diagnostic Cloud
Assessing the consistency of your system's performance with Pega Predictive Diagnostic Cloud
If you can replicate an issue that you cannot troubleshoot, please log a support incident on the MSP. Please provide the INC reference here to help us track it.