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Question

 Narasimha Reddy Sagili (SNREDDY1235)
Xchanging technologies pvt ltd

Xchanging technologies pvt ltd
IN
SNREDDY1235 Member since 2015 1 post
Xchanging technologies pvt ltd
Posted: Dec 13, 2016
Last activity: Dec 14, 2016
Posted: 13 Dec 2016 10:36 EST
Last activity: 14 Dec 2016 11:52 EST
Closed

Getting feedback from external client

Hi Team,

I have requirement, i am sending mail to client(end user) in that mail feedback survey is there. After end user submitted feedback i need to attach to same work id. How can i get without giving any pega credentials?

***Updated by Moderator: Marissa to update categories***

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Case Management

Posted: 8 years ago
Posted: 14 Dec 2016 11:52 EST
Kurt Waltz (KurtW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

Hi,

Would Directed Web Access (DWA) work for you?

External assignments through Directed Web Access

You could potentially make the survey itself an external assignment for the work object using DWA.

Hope this helps!

-Kurt

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