Question

Adeptview B.V.
NL
Last activity: 12 Apr 2018 12:18 EDT
Getting exception message while sending automated Email. Error sending email: ** Caught com.sun.mail.smtp.SMTPSendFailedException, 250 2.0.0 vAKINOc8016890 Message accepted for delivery
On completion of a case we are sending an automated email to the user. Whenever an email is sent an correspondence attachment will be made to the attachment section which is a pega OOTB functionality. so on completion of a case an email is triggering properly but the correspondence attached is showing following exception
Error sending email:
** Caught com.sun.mail.smtp.SMTPSendFailedException, 250 2.0.0 vAKINOc8016890 Message accepted for delivery
Please find the screen shot of the attached correspondence with exception.
I have checked the Email accounts rule, Test connectivity status is good for sender and we are using PEGA 7.1.7
The same email account rule we are using for different case types. We are not facing the same problem in other case type.