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Question

 Sri Yerubandi (yerus) PEGA Applications Engineer
Pegasystems Inc.
IN
yerus Member since 2024 2 posts
PEGA
Posted: Jul 20, 2022
Last activity: Jul 21, 2022
Posted: 20 Jul 2022 13:29 EDT
Last activity: 21 Jul 2022 6:50 EDT
Closed

Getting Error message after reassigning the workbasket value

Getting error message when routing to workbasket

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Pega Customer Service 8.7 Case Management Dev/Designer Studio Consumer Services System Architect

Posted: 2 years ago
Posted: 21 Jul 2022 6:50 EDT
Gunasekaran Baskaran (Gunasekaran Baskaran) Lventur Delivery Head [PEGA]
Lventur
US

@YerubandiSriLaxmM

Pega was not able to find Work-Basket with the name which you are providing during the reassign, that's why you are getting this error.

Please create a work-basket and then try to reassign the case (or) please check the work-basket name which you are passing is correct (or) not like that.

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