Question
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Toyota Finance Corporation
AU
Last activity: 15 Apr 2024 3:34 EDT
Getting access to the Case Type Backlog Workbook
Hi,
I am trying to do my Pega Business Architect training and I can't seem to access the Case Type Backlok Management Tool. I am not authoriszed to access the page.
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Michael Mikail -
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Accepted Solution
Updated: 21 Mar 2024 12:45 EDT
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689875000/96a89eee-f2db-4f85-a6aa-6dcf6680da31.jpg?itok=uVg7A4Sn)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689875000/96a89eee-f2db-4f85-a6aa-6dcf6680da31.jpg?itok=uVg7A4Sn)
Pegasystems Inc.
US
the case type backlog workbook has a more restrictive access policy; Guest member types do not have access.
I will work with the content team to sort this issue out. We apologize for the inconvenience.
eddie
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689875000/96a89eee-f2db-4f85-a6aa-6dcf6680da31.jpg?itok=uVg7A4Sn)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689875000/96a89eee-f2db-4f85-a6aa-6dcf6680da31.jpg?itok=uVg7A4Sn)
Pegasystems Inc.
US
Hi @ChristopherP0839, what module are you referring to?
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689875000/96a89eee-f2db-4f85-a6aa-6dcf6680da31.jpg?itok=uVg7A4Sn)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689875000/96a89eee-f2db-4f85-a6aa-6dcf6680da31.jpg?itok=uVg7A4Sn)
Pegasystems Inc.
US
Hi @michael*, the case type backlog workbook has a more restrictive access policy; Guest member types do not have access.
I will work with the content team to sort this issue out. We apologize for the inconvenience.
eddie
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2024-03/d864ea07-45b7-4189-b571-4d5f126530bc.jpg?h=33e01a1e&itok=nm5STq1b)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2024-03/d864ea07-45b7-4189-b571-4d5f126530bc.jpg?h=33e01a1e&itok=nm5STq1b)
Pega and ISI
US
@ChristopherP0839 --> Did you figure it out?
Accepted Solution
Updated: 21 Mar 2024 12:45 EDT
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689875000/96a89eee-f2db-4f85-a6aa-6dcf6680da31.jpg?itok=uVg7A4Sn)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689875000/96a89eee-f2db-4f85-a6aa-6dcf6680da31.jpg?itok=uVg7A4Sn)
Pegasystems Inc.
US
the case type backlog workbook has a more restrictive access policy; Guest member types do not have access.
I will work with the content team to sort this issue out. We apologize for the inconvenience.
eddie
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
.
NZ
@eddie.jm could you arrange for this content to be edited to avoid frustration at not being able to complete the activities. https://academy.pega.com/challenge/examining-case-type-backlog/v1/in/47641
Thanks