Question
HCLTech
HCLTech
NL
HCLTech
Posted: Apr 18, 2024
Last activity: May 22, 2024
Last activity: 22 May 2024 11:29 EDT
Closed
GDPR Pre and Post Purge Place holders
Hi Team,
In Pega 8.8.4, can you please provide Pre and Post place holder for Archival and Purging process, we need to inform a down steam system before we delete and also inform another down stream system after we delete the case.
So can you please provide the placeholder information So that we can implement our logic accordingly.
I went through below link and its subsections to identify any place holder, how ever I can see only Exclusion functionality but not place holder to do other business logic after deletion.
Posted: 1 year ago
Updated: 1 year ago
Updated: 22 May 2024 11:29 EDT
MOD
Pegasystems Inc.
GB
@Mohan Rao Alladi Please note that 8.8.4 is now in Extended Support.
Pega Extended Support program
I was unable to find anything that ressembles the functionality you are after. The closest idea would be the 'Legal Hold' functionality that became available in the Archival process in Pega '24.
Case Exclusions
Excluding Cases from archival and expunge
What this entails:
Add legal hold for a case that is involved in a law-suit, audit, or regulatory inquiry
Add exclusion when the case is still in primary database, so it doesn’t get archived
Add exclusion when the case is archived in the secondary storage, so it doesn’t get expunged
Exclusion works on the entire hierarchy
Remove exclusion after the legal, audit, or regulatory issue is resolved.
Archive custom classes that are associated with Work classes/cases
@Mohan Rao Alladi Please note that 8.8.4 is now in Extended Support.
Pega Extended Support program
I was unable to find anything that ressembles the functionality you are after. The closest idea would be the 'Legal Hold' functionality that became available in the Archival process in Pega '24.
Case Exclusions
Excluding Cases from archival and expunge
What this entails:
Add legal hold for a case that is involved in a law-suit, audit, or regulatory inquiry
Add exclusion when the case is still in primary database, so it doesn’t get archived
Add exclusion when the case is archived in the secondary storage, so it doesn’t get expunged
Exclusion works on the entire hierarchy
Remove exclusion after the legal, audit, or regulatory issue is resolved.
Archive custom classes that are associated with Work classes/cases
Archive multiple classes that are directly or indirectly associated with any case that is being archived
Use Class Associations to specify which classes to be archived along with the case
Review custom associated data along with the case in ReviewArchivedCase Harness
Archive data is stored in a Pega proprietary format. ONLY the Pega app that created it can access it; neither another app of the client in the same environment, nor same app in another environment can access it. Once an app opens a case using pxObjOpenByHandle by providing pzinskey of the case, all the data of the case and its children is available for client to use as they wish, for example, to export as PDF, print, or push to other systems.
Current functionality:
@Chetan.Chaudhari would you be able to comment on this requirement?