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Question

 Debashis Das (Debashis Das)
Cognizant
Programmer Analyst
Cognizant
GB
Debashis Das Member since 2022 4 posts
Cognizant
Posted: Nov 7, 2025
Last activity: 4 days 17 hours ago
Posted: 7 Nov 2025 9:21 EST
Last activity: 2 Dec 2025 17:27 EST
Solved

FusionCharts Unlicensed

We have migrated a application from v8.7.2 to Pega Cloud which is v25. We encountered a issue with the charts. We are getting FusionCharts Unlicensed. However in the existing environment it's working fine. (Attached a screenshot of the issue) - Can I get some suggestion how to resolve this issue?

FusionCharts_Unlicensed.png

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Pega Platform '25.1.1
Pega Platform
Pega Cloud

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Accepted Solution

Posted: 3 weeks ago
Updated: 3 weeks ago
Posted: 11 Nov 2025 7:54 EST
Updated: 11 Nov 2025 9:58 EST
Durai Sankar Ramasubbu (duraisankar)
Capgemini
Senior System Architect
Capgemini
NO

@Debashis Das  We encountered the same issue after upgrading to Pega 25, which appears to be a product defect. Pega Support recommended importing DL-51237, which includes HFIX-C4072. This resolved the issue for us.

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