FileListener throwing InsufficientPrivileges:RuleExecutionDenied error on the RULE-OBJ-ACTIVITY @BASECLASS COMMITSAVEORDELETES
We recently upgraded from 7.1 to 7.2 and getting below error when trying to create cases through file listener. We are using WCFW_Services@WC service account. However this account is being used in every environment and never faced any problem. Only after upgrading to 7.2, we started facing this issue.
2017-04-03 10:31:09,074 [ FILE-Thread-156] [ STANDARD] [ ] ( services.file.FileActionImpl) INFO File.CTMFileListener WCFW_Services@WC - Won access to //opt/pega/PEGA_DATA/CAGCTM_SBX/Inbound/CHECK06.txt
2017-04-03 10:31:09,208 [ FILE-Thread-156] [ STANDARD] [ ] ( internal.mgmt.Executable) ERROR File.CTMFileListener|A87663545E432B66CC5B8DCD5C2E92156|1285463090.1491229869155000|BatchFileProcessing/WC-Int-CTMFile/CTMBatchFileCreation WCFW_Services@WC - InsufficientPrivileges:RuleExecutionDenied: RULE-OBJ-ACTIVITY @BASECLASS COMMITSAVEORDELETES #20160914T041911.801 GMT
com.pega.pegarules.pub.PRRuntimeException: pyRuleExecutionNoAccess RULE-OBJ-ACTIVITY @BASECLASS COMMITSAVEORDELETES #20160914T041911.801 GMT
at com.pega.pegarules.session.internal.mgmt.Executable.updateStepStatusAndLog(Executable.java:874)
at com.pega.pegarules.session.internal.mgmt.Executable.activityProlog(Executable.java:842)