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Question

 Srikanth Gaddamanugu (Srikanth Gaddamanugu)
ANZ
Srikanth Gaddamanugu
ANZ
AU
Srikanth Gaddamanugu Member since 2017 22 posts
ANZ
Posted: Jul 6, 2022
Last activity: Jul 17, 2022
Posted: 6 Jul 2022 23:23 EDT
Last activity: 17 Jul 2022 22:05 EDT
Closed
Solved

Field Values are not picking in Pega Robotics Portal

After Pega Robotics installation  , observed field values are not picking up  

Is there any setting we need to enable to pick up the field values 

 

Please see the attached screenshots

 

***Edited by Moderator: Pooja Gadige to add capability tag***
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Pega Robotic Process Automation
Robotic Process Automation
Data Integration
Financial Services
Senior System Architect

Accepted Solution

Posted: 2 years ago
Posted: 17 Jul 2022 22:05 EDT
Srikanth Gaddamanugu (Srikanth Gaddamanugu)
ANZ
Srikanth Gaddamanugu
ANZ
AU

@Angel Hermira  : After analysis with pega team  , we found installation is not proper and field values are missing in database . After reimporting the same Robot Manager from Marketplace , everything is working fine  .

Ref : 

  INC-232574  

.

Thanks for your support  . I am closing this thread

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Posted: 2 years ago
Posted: 7 Jul 2022 19:49 EDT
Srikanth Gaddamanugu (Srikanth Gaddamanugu)
ANZ
Srikanth Gaddamanugu
ANZ
AU

@ThomasSasnett  Thomas  my question is why the field values are not picked up and display the correct message  instead of key  . 

I have  stopped the bots and we the know the reason for that  . 

 

Could you let me know why its not picking the field values  .

For example  , portal displays - 

pyThresholdByNotificationType instead of 

 

Field value

 

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Posted: 2 years ago
Posted: 11 Jul 2022 4:43 EDT
Angel Hermira (Angel Hermira)
PEGA
Principal Product Manager, Robotics
Pegasystems Inc.
GB

@Srikanth Gaddamanugu , not an obvious one. Field values are rules resolved by Platform engine. If these are not displayed correctly it could be due to an issue with the configuration that prevents the rules from being resolved correctly or an issue with the general health of the system that generates an error halting the screen processing.

Any other symptoms in your system?, are these the only elements that are not displaying correctly?

Did you check the logs for any errors or alerts that may provide a hint on what might be failing?

Thanks

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Accepted Solution

Posted: 2 years ago
Posted: 17 Jul 2022 22:05 EDT
Srikanth Gaddamanugu (Srikanth Gaddamanugu)
ANZ
Srikanth Gaddamanugu
ANZ
AU

@Angel Hermira  : After analysis with pega team  , we found installation is not proper and field values are missing in database . After reimporting the same Robot Manager from Marketplace , everything is working fine  .

Ref : 

  INC-232574  

.

Thanks for your support  . I am closing this thread

To see attachments, please log in.

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