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Question

 Vishakha Kale (Vishakha)
TCS
Technical Architect
TCS
US
Vishakha Member since 2014 13 posts
TCS
Posted: Dec 8, 2018
Last activity: Sep 29, 2019
Posted: 8 Dec 2018 3:58 EST
Last activity: 29 Sep 2019 4:32 EDT
Closed

Facing issue while configuring email account
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Exception caught connecting to email server; java.net.UnknownHostException: pega7: pega7: Temporary failure in name resolution

Components tested
Description
Value
Authenticated
false
Port
587
Email_Address
Proprietary information hidden
Email_Server
smtp.gmail.com
Protocol
SMTP
User_ID
Proprietary information hidden

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Low-Code App Development
Case Management

Posted: 5 years ago
Posted: 27 Sep 2019 12:11 EDT
Vishal Sinha (sinhv1) Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi,

Are you able to ping the particular host? Also check your firewall settings, whether it is blocking any request.

Thanks

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Posted: 5 years ago
Posted: 29 Sep 2019 2:57 EDT
Abhinav Gupta (Abhinav7)
PEGA
Manager, Technical Support - Platform Service Engineering
Pegasystems Inc.
IN

Hi,

Is your test connection successful?

Did you do the changes at gmail end as well?

 

Thanks,

Abhinav

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