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Question

 SWETHA MURUGAN (SWETHAM8569)
TCS

TCS
IN
SWETHAM8569 Member since 2015 2 posts
TCS
Posted: Apr 29, 2019
Last activity: May 2, 2019
Posted: 29 Apr 2019 8:49 EDT
Last activity: 2 May 2019 1:35 EDT
Closed

Facing an issue with Grid in Expand-Collapsible Mode

Hi I am facing a different issue with Grid in Expand-Collapsible Mode. Once Expanded, I have some buttons , onclick of which i have configured local action to use ModalDialog. Once the Modal Action is Submitted, I will refresh the entire pyWorkPage. After that I could not Expand my Grid again.

Even if i refresh it is not working.

It works only if i relaunch the intent.

Could someone help.

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User Experience

Posted: 5 years ago
Posted: 30 Apr 2019 6:17 EDT
Smruthi PV (pvs01)
PEGA
Associate Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Swetha,

Thank you for writing your query in Pega Support Community!

Is the issue occurring only for a specific browser?

Also,This can happen when there are many embedded sections into one another and some section which was embedded  into other section has the refresh condition.

Please try using  "Always" as the Expand When condition.

Thanks,

Smruthi P V

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Posted: 5 years ago
Posted: 2 May 2019 1:35 EDT
Vikash Kumar Sahu (sahuv1)
Pegasystems Inc.
Principal Technical Solution Engineer - India
Pegasystems Inc.
IN

Hi,

Please check the tracer if you are getting any errors on refreshing , as you mentioned that the refresh is also not happening.

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