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Question

 Anupriyadarshinii Rajasekaran (AnupriyadarshiniiR)
Cognizant
Anupriyadarshinii Rajasekaran
Cognizant
IN
AnupriyadarshiniiR Member since 2018 3 posts
Cognizant
Posted: Feb 3, 2022
Last activity: Mar 29, 2022
Posted: 3 Feb 2022 8:25 EST
Last activity: 29 Mar 2022 7:57 EDT
Closed
Solved

Export to PDF takes longer time in 8.6

Hi,

 

We are using Export to PDF feature in reports executed from EndUser portals in Pega v8.6. PDF generation takes more time for example Export pdf takes 2 mins for less than 50 records and 100+ records takes more than 30 mins. Could someone aware any changes that would reduce time taken in export to PDF.

 

 Thanks

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Pega Platform 8.6
User Experience
Financial Services
Senior System Architect

Accepted Solution

Posted: 3 years ago
Updated: 3 years ago
Posted: 4 Feb 2022 6:18 EST
Updated: 29 Mar 2022 7:57 EDT
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@AnupriyadarshiniiR can you let us know what troubleshooting steps you have already tried?

Are you using declare expressions in any of the column of report definition?  If yes then please try to disable the declare expressions and verify.

See available troubleshooting guides:

https://community.pega.com/video-library/support-guide-troubleshooting-export-pdf-taking-longer-expected

Also:

Could you look at the suggestions provided here?

 Check all the options and let us know if modifying these make any difference.

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