Question
NAB
CU
Last activity: 23 Sep 2024 10:07 EDT
NBA Run taking longer than expected
I am trying to schedule an outbound run at 7:30 PM, but it is being completed after 4 to 5 hours. How can we identify which action is taking more time or what rules that we need to check?
Pegasystems Inc.
GB
@VenkataBhargavi17108084 ⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
To identify which action is taking more time or what rules need to be checked you can follow these steps: 1. Check the Outbound Schedule: Ensure that the schedule is set correctly and that the time is in the past. If the time is set in the future the run will be scheduled for the next day. You can suspend the run set an appropriate time and then resume it. Sending offer emails 2. Debug the Trigger Strategy: Test the trigger strategy using the data transform (persona) that was automatically generated based on your Context Dictionary. Perform test runs and simulations to find performance issues. CDH Infinity 23 : Batch outbound run's produces no results 3. Check Outbound Model Maturity: Ensure that the 'Outbound model maturity' is not enabled in NBA designer as this could be filtering out actions and causing delays. Action not considered in NBA strategy schedule 4. View Run
@VenkataBhargavi17108084 ⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
To identify which action is taking more time or what rules need to be checked you can follow these steps: 1. Check the Outbound Schedule: Ensure that the schedule is set correctly and that the time is in the past. If the time is set in the future the run will be scheduled for the next day. You can suspend the run set an appropriate time and then resume it. Sending offer emails 2. Debug the Trigger Strategy: Test the trigger strategy using the data transform (persona) that was automatically generated based on your Context Dictionary. Perform test runs and simulations to find performance issues. CDH Infinity 23 : Batch outbound run's produces no results 3. Check Outbound Model Maturity: Ensure that the 'Outbound model maturity' is not enabled in NBA designer as this could be filtering out actions and causing delays. Action not considered in NBA strategy schedule 4. View Run
Results: After the run is complete click the COMPLETED status to view the results. This will help you identify which actions were processed and how long each took. Sending emails for multiple actions in outbound