However, when we did this, we get to see the following error :
2. I have also tried using worklink correspondence provided OOTB to open the work item using the inskey. But this is working only for the developer portal URL and for the customer portal URL it throws the following error:
So, can some one help me identify the issues here. I have attached the stack trace for scenario 1.
Hi Marc, Unfortunately i am not able to trace this request.
This activity is present in the baseclass. So, i am expecting it should pick it up from there. I have checked the access group of this operator to find out if he had access to that particular rule set and it has that. So i am just trying to find out what else could be the problem.
Posted: 3 years ago
Posted: 26 Jun 2019 10:27 EDT
Marc Lasserre (MarcLasserre_GCS)
Senior Principal Engineer, Technical Support