Question
Broadridge Financial Solutions (India) Private Ltd
Broadridge Financial Solutions (India) Private Ltd
IN
Broadridge Financial Solutions (India) Private Ltd
Posted: Jan 11, 2024
Last activity: Jan 26, 2024
Last activity: 26 Jan 2024 8:55 EST
Closed
Solved
empty work item handle error while clicking on the link
Empty work item handle error while clicking on the link, Please see the attachments
***Edited by Moderator Marije to change type from Pega Academy to Product***
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Accepted Solution
Posted: 1 year ago
Updated: 1 year ago
Updated: 26 Jan 2024 8:55 EST
PEGA
Pegasystems Inc.
IN
Trace the scenario , make the stream rules enabled in the tracer settings.
check if any page needs to be prepend before the pzinskey in the action set , like pageName.pzInsKey.
Thank you
Posted: 1 year ago
PEGA
Pegasystems Inc.
CA
It seems the pzInskey is passed as empty to Open work by handle. Did you get a chance to confirm in the tracer that the pzInskey is correct?
Accepted Solution
Posted: 1 year ago
Updated: 1 year ago
Updated: 26 Jan 2024 8:55 EST
PEGA
Pegasystems Inc.
IN
Trace the scenario , make the stream rules enabled in the tracer settings.
check if any page needs to be prepend before the pzinskey in the action set , like pageName.pzInsKey.
Thank you