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Question

 John Martin (JohnMartin)
PEGA
Principal Business Architect
Pegasystems Inc.
US
JohnMartin Member since 2015 3 posts
PEGA
Posted: Jan 23, 2018
Last activity: Jan 24, 2018
Posted: 23 Jan 2018 14:06 EST
Last activity: 24 Jan 2018 10:14 EST
Closed

Error Running Visual Business Director

I'm currently taking Pega Marketing Consultant. I'm trying to run Visual Business Director, as part of an exercise, however I'm receiving the attached error.

Please advise

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Pega Academy

Posted: 7 years ago
Posted: 24 Jan 2018 0:07 EST
Miki Muzsi (muzsm)
PEGA
Senior Manager, Curriculum Development, 1:1 Customer Engagement
Pegasystems Inc.
NL

Hi,

While the engineering team will have a look at it, can you try with Chrome? My assumption is that you are trying in IE now, right?

Regards,

    Miki

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Posted: 7 years ago
Posted: 24 Jan 2018 10:14 EST
Kai Yip (yipk1)
PEGA
Fellow, Software Engineer, 1:1 Integrations
Pegasystems Inc.
US

It sounds like your are running an older version of PRPC, which defaults to launching the original applet version of the VBD Planner for some browsers. Which PRPC version are you using? 

Like what Miki has suggested, the easiest way is to use Chrome instead.

Thanks.

Kai

 

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