Create Case and My Assignments components are displayed properly but an error occurred when I try to create a case. The application is built with Pega Platform 8.5. Different Pega applications which I created with 8.4 were successfully integrated into the same Salesforce environment and worked properly.
Is the error caused by the difference of Pega Platform version or any other possible causes?
***Edited by Moderator: Pooja Gadige to add platform capability tag***