Error Launching a new offer with change request new action
Hi All,
We have an error when Launching a new offer with change request new action for 1:1 Customer Engagement.
The status CR "Resolved-Failed" and we check in logs the error "[BusinessChg:01.01.01] (nts.Rule_Obj_Flow_Offer.Action) ERROR Proprietary information hidden| Proprietary information hidden HVXXHETMO2J8Z3IIMNL2XQIUG3XA1X980A OpsNBASpecialist - Error while creating treatments to OtherTreatmentsJoin DDR. .pyGroup: Value cannot be blank .pyIssue: Value cannot be blank ".
Any ideas?
Thank you
***Edited by Moderator Rupashree to add Capability tags***
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Posted: 11 months ago
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another error in logs:
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another error in logs:
2023-12-06 09:07:26,122 [ default task-598] [CPRIMARY_0] [ ] [BusinessChg:01.01.01] ( internal.mgmt.Executable) ERROR Proprietary information hidden| Proprietary information hidden H5W73VMKRJ7VKBI8VFS98S1WR1QWQTZUNA OpsNBASpecialist - Exception: com.pega.pegarules.pub.PRRuntimeException: PRRuntimeException at com.pegarules.generated.validateRuleExistence_080101_1108659323889502448.validateRuleExistence08_01_01(validateRuleExistence_080101_1108659323889502448.java:156) ~[?:?] at com.pegarules.generated.validateRuleExistence_080101_1108659323889502448.invoke(validateRuleExistence_080101_1108659323889502448.java:82) ~[?:?] at com.pega.pegarules.generation.internal.library.LibraryRuntime.resolveAndinvokeFunctionViaReflection(LibraryRuntime.java:232) ~[prprivate-generation.jar:?] at com.pega.pegarules.generation.internal.library.LibraryRuntime.invokeLibraryRuntime(LibraryRuntime.java:123) ~[prprivate-generation.jar:?] at com.pega.pegarules.session.internal.mgmt.Executable.invokeLibraryRuntime(Executable.java:9783) ~[prprivate-session.jar:?] at com.pega.pegarules.priv.generator.LibrarySupport.resolveAndInvokeFunctionViaReflectionWithException(LibrarySupport.java:277) ~[prpublic.jar:?] at com.pegarules.generated.createFieldValueReference_080101_7895456526865765556.createFieldValueReference08_01_01(createFieldValueReference_080101_7895456526865765556.java:133) ~[?:?] at com.pegarules.generated.createFieldValueReference_080101_7895456526865765556.invoke(createFieldValueReference_080101_7895456526865765556.java:81) ~[?:?] at com.pega.pegarules.generation.internal.library.LibraryRuntime.resolveAndinvokeFunctionViaReflection(LibraryRuntime.java:232) ~[prprivate-generation.jar:?] at com.pega.pegarules.generation.internal.library.LibraryRuntime.invokeLibraryRuntime(LibraryRuntime.java:123) ~[prprivate-generation.jar:?] at com.pega.pegarules.session.internal.mgmt.Executable.invokeLibraryRuntime(Executable.java:9783) ~[prprivate-session.jar:?] at com.pega.pegarules.priv.generator.LibrarySupport.resolveAndInvokeFunctionViaReflectionWithException(LibrarySupport.java:277) ~[prpublic.jar:?] at com.pegarules.generated.activity.ra_action_validate_3c5b65c4c3fa10b691374e71b2c1666c.step5_circum0(ra_action_validate_3c5b65c4c3fa10b691374e71b2c1666c.java:1545) ~[?:?] at com.pegarules.generated.activity.ra_action_validate_3c5b65c4c3fa10b691374e71b2c1666c.perform(ra_action_validate_3c5b65c4c3fa10b691374e71b2c1666c.java:144) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2855) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:11470) ~[prprivate-session.jar:?] at com.pegarules.generated.activity.ra_action_validate_8871b5bd070d8f09856f367a2fb78bfc.step8_circum0(ra_action_validate_8871b5bd070d8f09856f367a2fb78bfc.java:988) ~[?:?] at com.pegarules.generated.activity.ra_action_validate_8871b5bd070d8f09856f367a2fb78bfc.perform(ra_action_validate_8871b5bd070d8f09856f367a2fb78bfc.java:239) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2855) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:11470) ~[prprivate-session.jar:?] at com.pegarules.generated.activity.ra_action_savesetup_e214f8fc45a61153a5f7da9e6f4d702e.step10_circum0(ra_action_savesetup_e214f8fc45a61153a5f7da9e6f4d702e.java:1006) ~[?:?] at com.pegarules.generated.activity.ra_action_savesetup_e214f8fc45a61153a5f7da9e6f4d702e.perform(ra_action_savesetup_e214f8fc45a61153a5f7da9e6f4d702e.java:229) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2855) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:11470) ~[prprivate-session.jar:?] at com.pegarules.generated.activity.ra_action_save_4ff085f933edeaa93d2f6489c3775954.step6_circum0(ra_action_save_4ff085f933edeaa93d2f6489c3775954.java:1130) ~[?:?] at com.pegarules.generated.activity.ra_action_save_4ff085f933edeaa93d2f6489c3775954.perform(ra_action_save_4ff085f933edeaa93d2f6489c3775954.java:161) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2855) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:11470) ~[prprivate-session.jar:?] at com.pegarules.generated.activity.ra_action_processimportofferrecords_8d7a28d3679346622376976e534bf3c3.step2_28_circum0(ra_action_processimportofferrecords_8d7a28d3679346622376976e534bf3c3.java:2743) ~[?:?] at com.pegarules.generated.activity.ra_action_processimportofferrecords_8d7a28d3679346622376976e534bf3c3.step2_0_circum0(ra_action_processimportofferrecords_8d7a28d3679346622376976e534bf3c3.java:937) ~[?:?] at com.pegarules.generated.activity.ra_action_processimportofferrecords_8d7a28d3679346622376976e534bf3c3.perform(ra_action_processimportofferrecords_8d7a28d3679346622376976e534bf3c3.java:106) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2855) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:11470) ~[prprivate-session.jar:?] at com.pegarules.generated.activity.ra_action_importofferlist_2ba10b795610f8494a7462d6fd5048cb.step11_circum0(ra_action_importofferlist_2ba10b795610f8494a7462d6fd5048cb.java:1031) ~[?:?] at com.pegarules.generated.activity.ra_action_importofferlist_2ba10b795610f8494a7462d6fd5048cb.perform(ra_action_importofferlist_2ba10b795610f8494a7462d6fd5048cb.java:261) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2855) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:11470) ~[prprivate-session.jar:?] at com.pegarules.generated.activity.ra_action_generateofferrule_e8de3c15fec91b0325753eb9e1b69088.step11_circum0(ra_action_generateofferrule_e8de3c15fec91b0325753eb9e1b69088.java:1639) ~[?:?] at com.pegarules.generated.activity.ra_action_generateofferrule_e8de3c15fec91b0325753eb9e1b69088.perform(ra_action_generateofferrule_e8de3c15fec91b0325753eb9e1b69088.java:290) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2855) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:11470) ~[prprivate-session.jar:?] at com.pegarules.generated.activity.ra_action_generateruleswrapper_55ee39ea552dc7a49a50b0a2502e7e0b.step5_circum0(ra_action_generateruleswrapper_55ee39ea552dc7a49a50b0a2502e7e0b.java:716) ~[?:?] at com.pegarules.generated.activity.ra_action_generateruleswrapper_55ee39ea552dc7a49a50b0a2502e7e0b.perform(ra_action_generateruleswrapper_55ee39ea552dc7a49a50b0a2502e7e0b.java:145) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2855) ~[prprivate-session.jar:?] at com.pegarules.generated.flow.ra_action_generaterules_7da837b121f3077780ebff508961fef0.RunTaskActivity(ra_action_generaterules_7da837b121f3077780ebff508961fef0.java:5719) ~[?:?] at com.pegarules.generated.flow.ra_action_generaterules_7da837b121f3077780ebff508961fef0.Task_Utility2_circum0(ra_action_generaterules_7da837b121f3077780ebff508961fef0.java:1658) ~[?:?] at com.pegarules.generated.flow.ra_action_generaterules_7da837b121f3077780ebff508961fef0.perform(ra_action_generaterules_7da837b121f3077780ebff508961fef0.java:642) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2855) ~[prprivate-session.jar:?] at com.pegarules.generated.StartFlow_080401__6867397908777742199.StartFlow08_04_01(StartFlow_080401__6867397908777742199.java:165) ~[?:?] at com.pegarules.generated.StartFlow_080401__6867397908777742199.invoke(StartFlow_080401__6867397908777742199.java:74) ~[?:?] at com.pega.pegarules.generation.internal.library.LibraryRuntime.resolveAndinvokeFunctionViaReflection(LibraryRuntime.java:232) ~[prprivate-generation.jar:?] at com.pega.pegarules.generation.internal.library.LibraryRuntime.invokeLibraryRuntime(LibraryRuntime.java:123) ~[prprivate-generation.jar:?] at com.pega.pegarules.session.internal.mgmt.Executable.invokeLibraryRuntime(Executable.java:9783) ~[prprivate-session.jar:?] at com.pega.pegarules.priv.generator.LibrarySupport.resolveAndInvokeFunctionViaReflectionWithException(LibrarySupport.java:277) ~[prpublic.jar:?] at com.pegarules.generated.activity.ra_action_completeassignment_9aa62987bc92b83d5e52e0dd60bc15db.step28_circum0(ra_action_completeassignment_9aa62987bc92b83d5e52e0dd60bc15db.java:2895) ~[?:?] at com.pegarules.generated.activity.ra_action_completeassignment_9aa62987bc92b83d5e52e0dd60bc15db.perform(ra_action_completeassignment_9aa62987bc92b83d5e52e0dd60bc15db.java:592) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2855) ~[prprivate-session.jar:?] at com.pegarules.generated.callActivity_080101_2223927609556540475.callActivity08_01_01(callActivity_080101_2223927609556540475.java:134) ~[?:?] at com.pegarules.generated.callActivity_080101_2223927609556540475.invoke(callActivity_080101_2223927609556540475.java:81) ~[?:?] at com.pega.pegarules.generation.internal.library.LibraryRuntime.resolveAndinvokeFunctionViaReflection(LibraryRuntime.java:232) ~[prprivate-generation.jar:?] at com.pega.pegarules.generation.internal.library.LibraryRuntime.invokeLibraryRuntime(LibraryRuntime.java:123) ~[prprivate-generation.jar:?] at com.pega.pegarules.session.internal.mgmt.Executable.invokeLibraryRuntime(Executable.java:9783) ~[prprivate-session.jar:?] at com.pega.pegarules.priv.generator.LibrarySupport.resolveAndInvokeFunctionViaReflectionWithException(LibrarySupport.java:277) ~[prpublic.jar:?] at com.pegarules.generated.activity.ra_action_performflowaction_162ce308e3d3b3e966413fccaf4d9db0.step19_circum0(ra_action_performflowaction_162ce308e3d3b3e966413fccaf4d9db0.java:1833) ~[?:?] at com.pegarules.generated.activity.ra_action_performflowaction_162ce308e3d3b3e966413fccaf4d9db0.perform(ra_action_performflowaction_162ce308e3d3b3e966413fccaf4d9db0.java:389) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2855) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:11470) ~[prprivate-session.jar:?] at com.pegarules.generated.activity.ra_action_finishassignment_e8fe2003e3b7eb82d467c7515e2139c4.step12_circum0(ra_action_finishassignment_e8fe2003e3b7eb82d467c7515e2139c4.java:1615) ~[?:?] at com.pegarules.generated.activity.ra_action_finishassignment_e8fe2003e3b7eb82d467c7515e2139c4.perform(ra_action_finishassignment_e8fe2003e3b7eb82d467c7515e2139c4.java:271) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2855) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:653) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.runActivitiesAlt(PRThreadImpl.java:521) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.runActivities(HttpAPI.java:4294) ~[prprivate-session.jar:?] at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:445) ~[prenginext.jar:?] at sun.reflect.GeneratedMethodAccessor47.invoke(Unknown Source) ~[?:?] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_281] at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_281] at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1391) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1123) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:977) ~[prprivate-session.jar:?] at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:368) ~[prenginext.jar:?] at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:932) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:338) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:282) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:259) ~[prprivate-session.jar:?] at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:281) ~[prpublic.jar:?] at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:226) ~[prpublic.jar:?] at com.pega.pegarules.web.impl.WebStandardImpl.invokeEngine(WebStandardImpl.java:837) ~[prwebj2ee.jar:?] at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:797) ~[prwebj2ee.jar:?] at com.pega.pegarules.web.impl.WebStandardImpl.doPostInner(WebStandardImpl.java:420) ~[prwebj2ee.jar:?] at sun.reflect.GeneratedMethodAccessor46.invoke(Unknown Source) ~[?:?] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_281] at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_281] at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:388) ~[prbootstrap-8.6.6-915.jar:8.6.6-915] at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:430) ~[prbootstrap-8.6.6-915.jar:8.6.6-915] at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:225) ~[prbootstrap-api-8.6.6-915.jar:8.6.6-915] at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:274) ~[prbootstrap-api-8.6.6-915.jar:8.6.6-915] at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:164) ~[prbootstrap-api-8.6.6-915.jar:8.6.6-915] at javax.servlet.http.HttpServlet.service(HttpServlet.java:523) ~[jboss-servlet-api_4.0_spec-2.0.0.Final-redhat-00001.jar!/:2.0.0.Final-redhat-00001] at com.pega.pegarules.internal.web.servlet.WebStandardBoot.service(WebStandardBoot.java:191) ~[prbootstrap-api-8.6.6-915.jar:8.6.6-915] at javax.servlet.http.HttpServlet.service(HttpServlet.java:590) ~[jboss-servlet-api_4.0_spec-2.0.0.Final-redhat-00001.jar!/:2.0.0.Final-redhat-00001] at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:74) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:129) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.websockets.jsr.JsrWebSocketFilter.doFilter(JsrWebSocketFilter.java:173) ~[undertow-websockets-jsr-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.ServletChain$1.handleRequest(ServletChain.java:68) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78) ~[?:?] at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) ~[undertow-core-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.RedirectDirHandler.handleRequest(RedirectDirHandler.java:68) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:132) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) ~[undertow-core-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53) ~[undertow-core-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46) ~[undertow-core-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:59) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60) ~[undertow-core-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50) ~[undertow-core-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43) ~[undertow-core-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) ~[undertow-core-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61) ~[?:?] at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) ~[undertow-core-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at org.wildfly.extension.undertow.deployment.GlobalRequestControllerHandler.handleRequest(GlobalRequestControllerHandler.java:68) ~[?:?] at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) ~[undertow-core-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:269) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:78) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:133) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:130) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at org.wildfly.extension.undertow.security.SecurityContextThreadSetupAction.lambda$create$0(SecurityContextThreadSetupAction.java:105) ~[?:?] at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1504) ~[?:?] at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1504) ~[?:?] at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1504) ~[?:?] at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1504) ~[?:?] at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:249) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:78) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:99) ~[undertow-servlet-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.server.Connectors.executeRootHandler(Connectors.java:376) ~[undertow-core-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:830) ~[undertow-core-2.0.28.SP1-redhat-00001.jar!/:2.0.28.SP1-redhat-00001] at org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35) ~[?:?] at org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1982) ~[?:?] at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1486) ~[?:?] at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1377) ~[?:?] at java.lang.Thread.run(Thread.java:748) ~[?:1.8.0_281] Caused by: com.pega.pegarules.pub.database.BadInputException: No ruleset found for rule: "": code: <none> SQLState: <none> Message: <none> at com.pega.pegarules.data.internal.access.RulesetContextImpl.<init>(RulesetContextImpl.java:395) ~[prprivate-data.jar:?] at com.pega.pegarules.data.internal.clipboard.ClipboardPageBase.getRulesetContext(ClipboardPageBase.java:1999) ~[prprivate-data.jar:?] at com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.getRulesetContext(ClipboardPageImpl.java:118) ~[prprivate-data.jar:?] at com.pega.pegarules.data.internal.access.DatabaseImpl.getRulesetContext(DatabaseImpl.java:3241) ~[prprivate-data.jar:?] at com.pegarules.generated.validateRuleExistence_080101_1108659323889502448.validateRuleExistence08_01_01(validateRuleExistence_080101_1108659323889502448.java:136) ~[?:?] ... 149 more
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Posted: 11 months ago
PEGA
Pegasystems Inc.
US
Hello @OdiS9903 ,
This looks to be a problem with 1:1 Operations Manager for creating an action using a Change Request. I have not seen this specific error before. But it looks like the process failing to complete the Build stage because two required values are not being passed to the activity that creates the rule OtherTreatmentsJoin. Have there been any customizations on top of the out of the box flow?
I would recommend that you raise an Incident with Pega Support as this may require some dedicated troubleshooting.