Question
Bits in Glass
CA
Last activity: 26 Oct 2023 5:25 EDT
An error has occurred processing this request java.lang.RuntimeException : Problem during method invocation (doPostInner)
suddenly started getting this error after a failed deployemnt and not able to access the environment anymore. any suggestions, what could have been gone wrong.
An error has occurred processing this request
java.lang.RuntimeException : Problem during method invocation (doPostInner)
***Edited by Moderator Marije to add Capability tags***
Accepted Solution
Bits in Glass
CA
@Gunasekaran Baskaranwe have fixed the issue. Dev team had modified the default browser requestor with new access group pointing to a application and during the deployment that application rule instance got corrupted(having component mappings which were not in our testing environment). Due to this all the applications in this environment started facing this issue. we resolved this issue by using prpcUtils.sh provided by pega. we corrected the browser requestor type and deployed the code using this utility after that we used another applications dev access to correct the application rule. Now it is working fine.
Lventur
IN
Not sure what went wrong. because this a general exception which we will get in lot of scenarios.
But if you are not able to access the system completely. Then raise SR ticket to do DB restore, give the timestamp before the deployment (when system was accessible last) to Peag SR team. They will do the complete DB restore and then you will be able to access the system,
Accepted Solution
Bits in Glass
CA
@Gunasekaran Baskaranwe have fixed the issue. Dev team had modified the default browser requestor with new access group pointing to a application and during the deployment that application rule instance got corrupted(having component mappings which were not in our testing environment). Due to this all the applications in this environment started facing this issue. we resolved this issue by using prpcUtils.sh provided by pega. we corrected the browser requestor type and deployed the code using this utility after that we used another applications dev access to correct the application rule. Now it is working fine.
Updated: 19 Oct 2023 10:50 EDT
LTIMindtree
US
@MandeepRawat We are facing the same issue with our application .
Can you please elaborate more what are the steps you followed for prpcUtils.sh ?
How did you generate ?
Bits in Glass
CA
@SowjanyaSeelam we had created a product rule in our dev environment and deployed the zip using the prpcUtils to our effected QA environment. and once we were able to login we corrected other rule level issues.