Question
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Virtusa Consulting Services Pvt. Ltd.
US
Last activity: 7 Nov 2019 20:28 EST
java.lang.RuntimeException: Component stack mismatch
Our application has been upgraded to 7.3.1 an year ago and since then, on a random basis, users are getting Harness failure error. When verified in logs, we saw a RunTimeException which says,
java.lang.RuntimeException: Component stack mismatch {"section":"XXXX","ver":"1","objClass":"Rule-HTML-Section","class":"XX-YY-ZZ","RO":"false","sectionBaseRef":"","expandRL":"","UID":"SID1548168960812","outerGadget":"GID_1548168960803","pyName":"pxSection","pyTemplates":[{"NTId":"1548168960810000","NTRef":"377a281255308411b9d9c369082c39b9_2","pyName":"pxNonTemplate"}]}!!!!===={"containerType":"CENTER","isClientWhen":false,"isVisibilityOption":"","pyName":"pxHarnessContainer","pyTemplates":[{"whenId":"3446558839592bbdd282724cb6956d2e_4","pyName":"pxVisible","pyTemplates":[{"NTId":"1548168960776000","NTRef":"8bb8687bb6525f4960bf3d5bee28fae1_1","pyName":"pxNonTemplate"}]},{"pxReferencedId":"3446558839592bbdd282724cb6956d2e_5","pyName":"pxSection"}]}
This being random, we are not able to pinpoint the issue. Also, it is occurring in several places of the application but the common part is that, the sections have a repeating list in the form of a Table or row repeat etc.,
So, I wanted to check here before raising an SR. Anyone who has faced this issue and found a solution, please suggest.
Thanks in advance!!
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Accepted Solution
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Virtusa Consulting Services Pvt. Ltd.
US
The issue was with failed when rule in the section. There was a RuntimeException around the same time which had the rootcause pointed at.
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Pegasystems Inc.
IN
Hi ,
Complete logs may help.
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Virtusa Consulting Services Pvt. Ltd.
US
Please find attached log instance of that issue
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Areteans
AU
Hope this might help you:
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Virtusa Consulting Services Pvt. Ltd.
US
I have gone through this conversation before raising this question. That speaks about 8.1.3 patch for which we do not have plans for.
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Pegasystems Inc.
US
Can you confirm if you are getting harness related(eg: NullpointerException) errors related to "DisplayharnessWithClass". Also, please share with us the complete logs.
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Virtusa Consulting Services Pvt. Ltd.
US
I do not see any such error before or after this issue.
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Pegasystems Inc.
US
Hi ,Have you tried revalidating and saving ? Sometimes issues like these gets resolved by revalidating those sections .
or Do a private edit and save that and check if the exception is still appearing .
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Virtusa Consulting Services Pvt. Ltd.
US
Intentionally, I am not able to reproduce it but, there are multiple instances of this issue in the logs every day.
Accepted Solution
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Virtusa Consulting Services Pvt. Ltd.
US
The issue was with failed when rule in the section. There was a RuntimeException around the same time which had the rootcause pointed at.
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Centene
US
Can you please elaborate ?
We too have the similar exception and a runtime exception but not able to find any missing rule in the exception log.