Question
Sun Life Financial
IN
Last activity: 20 Dec 2022 7:00 EST
Error 403 while trying to open a delegated rule from portal
I'm seeing the following 403 error while trying to open a delegated decision table rule from the Interaction Portal with browser language of French. I am able to open the same rule from the portal with browser language of English without any issues.
Any idea what might be causing the issue?
Error 403: SRVE0295E: Error reported: 403
***Edited by Moderator Marije to add Capability tags***
Updated: 20 Dec 2022 7:00 EST
Pegasystems Inc.
GB
@AbhishekS16578274 I am aware of tightened security relating to Verifying requests when using custom controls but not one where the same user can bypass the error when using a different Localization.
Do you see any errors relating to 'Unauthorized request detected : Unregistered request encountered'?
Could you check with the Tracer which rules are impacted?
Do all the involved sections get localized in French if you add the filed values and messages in localization wizard?
If you have no further luck here I would suggest that you open a support ticket for this. If you decide to do that please do let us know the INC reference here so we can help track it.