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Question

 Zion Judson (judsz)
PEGA
Associate Quality Test Engineer, Process and Task Mining
Pegasystems Inc.
US
judsz Member since 2019 7 posts
PEGA
Posted: May 18, 2020
Last activity: May 19, 2020
Posted: 18 May 2020 14:51 EDT
Last activity: 19 May 2020 3:12 EDT
Closed

Email Bot Case Creation Automated Email Edit

How do you edit the Automated email response for new case creation?

 

Also is it possible to have an automated email that send out when the case is resolved similar to the one that is created when an email is processed (view attachment).

 

***Edited by Moderator Marissa to update Content Type from Discussion to Question***

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Pega Platform
Case Management
Communications and Media

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