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Question

 Chandan U (Chandan U)
Mphasis
Delivery Project Lead
Mphasis
IN
Chandan U Member since 2023 15 posts
Mphasis
Posted: Feb 22, 2022
Last activity: Feb 22, 2022
Posted: 22 Feb 2022 12:41 EST
Last activity: 22 Feb 2022 15:58 EST
Closed

Child Case Creation

Hi, I have a Scenario to create a child case My class structure is as follows : Carter-CharterPOC-Work Carter-CharterPOC-Work-OR ----> OR-1 Carter-CharterPOC-Work- CR

1) when i am in OR -1 Case on button Click i need to create the CR -1 as the child case. any direction on how to achive this ? Thanks

Chandan U

***Edited by Moderator Marissa to change type from General to Product, added Product details and Capability tags****
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Pega Platform
Case Management

Posted: 2 years ago
Posted: 22 Feb 2022 14:06 EST
Nirmalya Sen Sharma (Nirmalya.SenSharma)
Ernst & Young LLP
Program Manager
Ernst & Young LLP
MT

@ChandanU5252

1. Define Carter-CharterPOC-Work- CR case type as child case type in case type defination of Carter-CharterPOC-Work-OR.

2. In the same setup, enable manual instantiation of CR from OR.

3. On OR case, go to Actions menu, and you will find an option to create CR case.

 

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