Question
Maantic Inc
US
Last activity: 31 May 2019 6:00 EDT
During excel file import which activity uploads local file to StaticContent/global/ServiceExport
Hi,
During excel file import which activity uploads local file to StaticContent/global/ServiceExport
Accepted Solution
Maantic Inc
US
Thank you for the details in the tracer getting exception - pzUnrecognizedFileTemplate. it is from activity pxParseExcelFile
Pegasystems Inc.
US
Hi John,
If you try to trace the upload functionality then it would probably help you to find the activity which gets called during import process so that you can dig into that code to understand the code.
Regards,
Mahesh M
Pegasystems Inc.
US
Yes, you can check the trace log and find out the activity.
Below is an archived article which may give you some information too:
Maantic Inc
US
@Mahesh Midthuru @SusanLiu, Tried tracing the file upload options(Application - Distribution - Import), but not able to find out which component does the file upload task to server path.
If you have any pega documentation, please share it
PEG
GB
Well, I don't have an answer for you.
But have you tried setting a trap for this?
That is: -
1. Isolate the environment
2. OS: Temporarily remove access to that directory on the OS
3. Pega: Start Tracer
4. Pega: Perform the import
5. Tracer: Examine the information to see the point of failure (don't forget to enable the "Exception" trace event beforehand)
6. OS/Pega: If you don't find anything in tracer, check the PegaRULES log
7. OS: IMPORTANT: set the directory permissions back to as they were before step 2.
Accepted Solution
Maantic Inc
US
Thank you for the details in the tracer getting exception - pzUnrecognizedFileTemplate. it is from activity pxParseExcelFile
PEG
GB
Glad to help.
Also I'd suggest you mark your findings as "correct" as it may also be helpful for someone else with the same question.