My requirement is , I have to sent mail to external (End user) in that mail i need to sent a link like feed back sestion or Survey part after that they need to submit their feed back. So Please help me.
To your requirement, to set up a DWA , you need to have
1)an email account configured
2)an external operator
3)configure the assignment, which ever you want to send to the external operator , with AssignmentType as 'External' and Route it according to your requirement
Posted: 5 years ago
Posted: 16 Nov 2016 12:30 EST
Narasimha Reddy Sagili (NarasimhaM321)