Question
IBM
CN
Last activity: 17 Mar 2024 1:41 EDT
data table index does not auto rebuild with upgraded searching module
data table index does not auto rebuild with upgraded searching module
recently, Pega help to upgrade our searching module, the upgraded searching setting section is like below
Pega support said that, after this upgrade, the data table index can auto rebuild once any update on the table.
Previously, we need manually rebuild the index.
However, after upgraded, we still need do so, no auto rebuild we can see. Any idea? Thanks.
Accepted Solution
Updated: 16 Mar 2024 11:26 EDT
IBM
CN
As verified in diff env that before/after SRS upgraded, we are sure that it's caused by SRS upgrade issue.
We have raised incident to Pega support team to follow up.
Bits in Glass
IN
@MaxonL16591286 search is externalized ?
Bits in Glass
IN
@MaxonL16591286 might have got corrupted due to some reasons. Please try rebuilding the indexes.
IBM
CN
Manually rebuild works normally.
So whether the upgraded searching function support auto rebuild?
Updated: 6 Mar 2024 23:49 EST
Bits in Glass
IN
@MaxonL16591286 yes but for that to work, class form should be configured with RuleForm in Advance tab. Please check below url.
https://support.pega.com/question/elastic-search-data-class-not-indexing-new-records
IBM
CN
@Anoop Krishna thanks for the info.
However we met another more urgent issue now, after upgraded, the case searching OOTB tool: D_pyWorkSearch, does not work at all.
Previously, it can return case list by keyword, now it always return nothing.
I manually do index for all our case type tables, not useful.
Could you kindly advise?
Bits in Glass
IN
@MaxonL16591286 after doing the work class reindexing can you tell me what status it is displaying?
Updated: 7 Mar 2024 8:04 EST
IBM
CN
Bits in Glass
IN
@MaxonL16591286 can you please check the logs if its showing any errors.
IBM
CN
I did not find any entry to check log in above Searching section.
Do you mean checking Pega system log?
Bits in Glass
IN
@MaxonL16591286 yes right, please check cluster one also. Also please check if search node is healthy. If all good please try below steps and check if it's working fine.
Accepted Solution
Updated: 16 Mar 2024 11:26 EDT
IBM
CN
As verified in diff env that before/after SRS upgraded, we are sure that it's caused by SRS upgrade issue.
We have raised incident to Pega support team to follow up.
Bits in Glass
IN
@MaxonL16591286 pega team will mention the cause of the issue after upgrade and the fix for it. Please mention that too here.