Question
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SANTANDER
GB
Last activity: 22 Jan 2018 10:15 EST
customizing change request case in revision manager portal of Pega Marketing
I am trying to customize change request case (child case with in revision case ) . I want to allow the users to add documents to the case when working on CRs. I am trying to achieve this by adding a case wide local action pyAttachContent to pyDefault case type for the CR case. I was expecting an "attach document " option in the Actions menu in CR case.
I tried remote debugging revision manager portal . I can see the following lines in tracer.
2685 TABTHREAD2 728 ADDATTACHMENT IteratePage_RevisionManagement_Work_ChangeSet_20180116T163300_073_GMT GOOD CaseType End RevisionManagement-Work-ChangeSet pyDefault Corp-Rules 01-02-25
2684 TABTHREAD2 728 ADDATTACHMENT IteratePage_RevisionManagement_Work_ChangeSet_20180116T163300_073_GMT GOOD CaseType Start RevisionManagement-Work-ChangeSet pyDefault Corp-Rules 01-02
Does above line means that my case wide action is indeed added to the case ? Is the UI revision manager lacks the code to display the local action ? Is my understanding correct ? Any advice would be highly appreciated.
Thanks & Regards,
MikeMiracle