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Question

 Noti Janardhan (Jnoti)
Cognizant

Cognizant
IN
Jnoti Member since 2023 1 post
Cognizant
Posted: Jan 20, 2022
Last activity: Jan 22, 2022
Posted: 20 Jan 2022 8:14 EST
Last activity: 22 Jan 2022 4:11 EST
Closed

How to change case type name in case manager portal

Hi All,

I have a requirement in my application  for example i created  casetype with ABC name but i want show casetype name in  manager portal  with ABCD name . any idea.

***Edited by Moderator Marije to change type from General to Product, added Product details and Capability tags****
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Pega Platform
User Experience
Dev/Designer Studio
Case Management
Insurance
Senior System Architect

Posted: 2 years ago
Posted: 22 Jan 2022 4:11 EST
Raghavender Reddy Lankapothu (RaghavenderReddy)
Adept View
Consultant
Adept View
NL

Hi @notij485,

Can you try out the below steps.

Open the case type rule of the ABC case type and update the description value to ABCD. 

Log off and log In back to reflect the changes in manager portal.

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