Question

SoftServe
SoftServe
IT
SoftServe
Posted: 2 days 23 hours ago
Last activity: 2 days 23 hours ago
Last activity: 16 Oct 2025 11:16 EDT
Custom Event PageRedirect in Conversation Flow not working
We are implementing the Digital Messaging Web Messaging. During the automated flow, we want to have a page redirect as soon as the customer replies to a question. We found the shape Custom Event, with the PageRedirect configuration. But it does not work. How should it be used if not as shown in the image?