Question
Cognizant
ES
Last activity: 10 Oct 2025 7:10 EDT
Autocomplete control doesn´t trigger change event when selecting a value with the mouse
The autocomplete control does not trigger the change event configured as an action when clicking on a value with the mouse, however, if the value is selected using the cursor and enter keys when selecting, it does work correctly.
Pegasystems Inc.
US
Hi @Fernando Poveda!
I noticed you hadn't received a reply on your Theme Cosmos Question and I wanted to see if you had found the solution. If you haven't, I wanted to direct you to one of our new Expert Circles that I think will be helpful in recieving a reply! I'd like to suggest reasking your question in our User Experience Expert Circles listed below. Our Expert Circles are pretty active and I think it's the best for you to get a quick reply!
Let me know once you've posted and I'll see what I can do to help you receive a reply!
Publicis Sapient
IN
Hi @Fernando Poveda,
You're using an AutoComplete field. You've set an action to run when the value changes, but it's only working when the user selects a value using the keyboard. If they click a value with the mouse, nothing happens. This happens because Pega doesn’t always treat a mouse click as a “change” in the field.
TSYS
US
@Fernando Poveda I have started getting the same issue. The same works in incognito window. But fails in Regular Chrome Window. Its behaviour is different in differnt versions of the Chrome Browser.
Realvalue Consulting Swiss SA
IT
@NarenYadavB The same issue happened to me. It seems due to this browser plugin: "Data Loss Prevention Extension for Forcepoint One Endpoint". In fact in incognito mode it is disabled by default.
Rulesware
PE
This happened to me, I've found a workaround if it helps to someone else.
In the autocomplete configuration repeat the set Associated property
