Question
Farmers Insurance
US
Last activity: 3 Nov 2024 16:59 EST
Constellation UI Session Timeout Error
We are working on a feature to implement a new dashboard using Constellation UI application.
When user access the dashboard very first time the OKTA authentication happens and is working as expected and dashboard rendered properly.
If user session expires after 2 hours the OKTA reauthentication is failing with below message. The session timeout configured in Access group.
Error Message : Unable to execute OIDC flow
Log captured in PEGA
{"appName":"PremAudit","eventCategory":"Authentication event","eventType":"Login","id":"65f608d1-0c5c-4841-a50e-b5b57a718b5a","ipAddress":" Proprietary information hidden","message":"Open ID ConnectConnect Flow failed, AuthService : Okta, ErrorMessage : null","nodeID":"web-i-00d9fa8e882330ddb","operatorID":" xxxx","outcome":"Failure","requestorIdentity":"20241030T211343","tenantID":"shared","timeStamp":"Wed 2024 Oct 30, 23:15:31:664"}
Any suggestions?