Question
Eclatprime
Eclatprime
IN
Eclatprime
Posted: Oct 1, 2024
Last activity: Oct 1, 2024
Last activity: 1 Oct 2024 6:03 EDT
Closed
configure a workflow to send email notfication
How to configure a workflow to send email notfication whenever assigned to a User on any Step in the whole workflow
Posted: 1 year ago
Updated: 1 year ago
Updated: 1 Oct 2024 5:53 EDT
NCS Pte. Ltd
NCS Pte. Ltd
SG
Hi @Pandari Kadaji: Can you please help to check this. You should be able to configure in the case type rule.
Looking into the version tagged in the article (which is 8.2), not sure if this feature is available in the old version. If you are still running the system in version 8.2, you may check if this option is available.
Thanks.
Posted: 1 year ago
Maantic Inc
Maantic Inc
IN
In the Settings tab of the case type, open the Notification option and check 'Email user when assignment is routed to worklist' and compose your email.