Question
ING
Last activity: 3 Oct 2025 3:45 EDT
Configure URL for navigating directly to a specific page in a user portal from an email (Correspondence fragment)
A specific user will receive an email after a case rejection. The content of the email should contain a hyperlink that will redirect the user to a specific page inside the user portal once clicked.
I can only open the portal using the correspondence fragment snippet below, I want to redirect the user to the specific XXXXX Reports page once the link is clicked.
A specific user will receive an email after a case rejection. The content of the email should contain a hyperlink that will redirect the user to a specific page inside the user portal once clicked.
I can only open the portal using the correspondence fragment snippet below, I want to redirect the user to the specific XXXXX Reports page once the link is clicked.
/****** CODE BLOCK ****** / <% String PublicLinkURL = pega_rules_utilities.getDataSystemSetting("XXXXX", "PublicURL"); String RedirectLocation = pega_rules_utilities.pzEncryptURLActionString( tools, "Global", "pyActivity=%40baseclass.pzProcessURLInWindow&pyPreActivity=Embed-PortalLayout.RedirectAndRun&ThreadName=OpenPortal_XXXXXUserPortal&Location=pyActivity%3DData-Portal.ShowSelectedPortal%26portal%3DXXXXXUserPortal%26Name%3D%20XXXXXUserPortal%26pzSkinName%3D%26developer%3Dfalse%26ThreadName%3DOpenPortal_XXXXXUserPortal%26launchPortal%3Dtrue&target=popup&portalThreadName=STANDARD&portalName=XXXXXUserPortal&pzHarnessID=XXXXXXXXXXXXXX" ); %> <a href="<%=PublicLinkURL%>?<%=RedirectLocation%>" target="_blank"> XXXXX Reports Page Link </a> /****** CODE BLOCK ****** /
Thank you very much for helping.
HCA Healthcare
US
if you’re on section-based portals, keep your PublicURL + pzEncryptURLActionString pattern, but change Location to action=display and point it to the Reports landing harness, for example harnessName=XXXXXReports, className=Data-Portal, portal=XXXXXUserPortal, ThreadName=OpenPortal_XXXXXUserPortal, so the link opens that harness inside the portal, not the home screen. If you’d rather use a clean URL, add a URL Mapping (Records → Technical → URL Mappings) like /portal/reports and have a small activity do RedirectAndRun to the same harness; then your email can just use PublicURL/portal/reports. For Constellation, prefer the native route: /app/XXXXXUserPortal#view=XXXXXReports (or the landing page route) if the page is a configured view; no encrypt is needed. Whichever path you pick, make sure the recipient’s access group includes XXXXXUserPortal and the Reports page. Test with a non-admin operator and in an incognito window to catch auth redirects. Examples and patterns are discussed in the original thread and related solutions on URL mappings and deep links.
ING
@Sairohith thank you for answering, however the suggested solution didn't work from my end. Here is the parameter string I used:
I included the parameters you specifically mentioned above:
harnessName=XXXXXReports, className=Data-Portal, portal=XXXXXUserPortal and ThreadName=OpenPortal_XXXXXUserPortal
[email protected]&pyPreActivity=Embed-PortalLayout.RedirectAndRun&ThreadName=OpenPortal_XXXXXUserPortal&Action=display&portal=XXXXXUserPortal&Name=XXXXXUserPortal&pzSkinName=&developer=false&ThreadName=OpenPortal_XXXXXUserPortal&launchPortal=true&target=popup&portalThreadName=STANDARD&portalName=XXXXXUserPortal&harnessName=SDNNBReports&className=Data-Portal&pzHarnessID=HID07A78743D883C74FCB7BA6FFC0F07419
This only resulted to the portal being redirected to the home page. What can be possibly wrong about the parameters I passed?
Thank you!