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Question

 Mithun R (MithunR40)
Cognizant
Programmer Analyst
Cognizant
IN
MithunR40 Member since 2021 3 posts
Cognizant
Posted: May 11, 2023
Last activity: Aug 16, 2023
Posted: 11 May 2023 0:26 EDT
Last activity: 16 Aug 2023 11:02 EDT
Closed

Community Edition - Chat bot is responding too slow in user portal

Hello,  

I have made a connection with ChatGPT and implemented digital messaging case for a chatbot. Also I implemented the chatbot in user portal using App factory section rules. Chatbot works fine at the channel Interface configuration page.

Now when I try to run the ChatBot in the user portal it responds soo slow. I have used App Factory 8.7v for  importing into community edition. Attaching SS for your reference. Can anyone please look into it? 

 

Base URL: https://mwc8q0qg.pegace.net/prweb Thanks

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Pega Platform 8.7
Chat and Messaging
Case Management
Engagement Channels
Other Industry
Senior System Architect
Citizen Developer
Decisioning Architect
Next-Best-Action Analyst
Next-Best-Action Designer
System Architect
Next-Best-Action Specialist

Posted: 1 year ago
Updated: 1 year ago
Posted: 16 Aug 2023 10:47 EDT
Updated: 16 Aug 2023 11:02 EDT
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@MithunR40 I am not clear on your statement '..when I try to run the ChatBot in the user portal'"

Community Edition is a developer-focused Platform trial available to our community members anytime. It allows access to the complete dev toolset that comes with Pega Platform. This includes App Studio, Dev Studio and Prediction Studio.

Did you carry out a like-for-like performance tracing session /Postman tests as suggested here?

Troubleshooting conversational channel issues

Can you confirm you followed the steps shown in this discussion?: Pega WebChatbot integration with ChatGPT

Did you find suggestions in other PSC posts?

ChatGPT Integration With Pega Chatbot

How to add Web chat option to end user portal?

chatgpt in pega

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@MithunR40 I am not clear on your statement '..when I try to run the ChatBot in the user portal'"

Community Edition is a developer-focused Platform trial available to our community members anytime. It allows access to the complete dev toolset that comes with Pega Platform. This includes App Studio, Dev Studio and Prediction Studio.

Did you carry out a like-for-like performance tracing session /Postman tests as suggested here?

Troubleshooting conversational channel issues

Can you confirm you followed the steps shown in this discussion?: Pega WebChatbot integration with ChatGPT

Did you find suggestions in other PSC posts?

ChatGPT Integration With Pega Chatbot

How to add Web chat option to end user portal?

chatgpt in pega

CDH Community Event: Unlocking the Creativity of Generative AI in 1:1 CE and Beyond with Pega GenAI

You could try tagging the users from the above posts if you need further help.

 

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