Collect Employee Info Step Disappears after adding Utility field
In the Exercise to "Add the addWorkObjectParty activity to the Create Employee Record process", I'm running into an issue after adding the Utility step to "Create Employee Work Party". After saving the process flow, the step "Collect Employee Info" is no longer displayed in the Life Cycle view.
I've tried to delete and re-create the Process "Create Employee Record", but the same thing occurred.
Has anyone else seen this occur? How do I correct this issue?
**Moderation Team has archived post**
This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.
Accepted Solution
Pegasystems Inc.
US
Hi Keith,
After doing this exercise, you will no longer see any of the colored steps in the Case Life Cycle view. This is intended behavior.
As some background, as soon as we need to add alternate processing you will no longer be able to configure it from the case life cycle view. As such, the steps disappear and the case life cycle view should show an image of the flow on the left hand panel. From what I can tell from your screenshot this is the correct behavior. Now if the image is out of date from the actual flow, that is a caching issue that usually resolves itself.
For example, we need to let the human choose the direction to take in the process and have two connectors out of an assignment shape. That cannot be configured from the case designer. Only the flow directly. Another example, as soon as we automate flow processing with a decision shape, the two or more connectors coming out of the decision shape must be configured in the flow.
Regards,
Tara
PegaAcademy Support Team
