Question
NCCI Holdings Inc
US
Posted: Nov 6, 2023
Last activity: 1 week ago
Last activity: 4 Dec 2023 8:15 EST
Solved
cobrowsing
We implemented co-browsing a while ago but we now have a need to offer co-browsing on mobile phones (Apple/Android).
If an application already has co-browsing code enabled, how do we activate on a mobile device since we are in stealth mode?
***Edited by Moderator Rupashree to add Capability tags***
Posted: 2 weeks ago
NCCI Holdings Inc
US
Where could I ask this question to get an answer?
Accepted Solution
Posted: 2 weeks ago
Updated: 1 week ago
Updated: 4 Dec 2023 8:15 EST
Pegasystems Inc.
US
@AdrianaM9088 Cobrowsing relies on the DOM structure of the page being available. It does not support a mobile app that is build natively. If the mobile app is built using Webviews, it might work, but I'm not sure if we have tested that scenario explicitly.
thanks