Question
NCCI Holdings Inc
US
Last activity: 4 Dec 2023 8:15 EST
cobrowsing
We implemented co-browsing a while ago but we now have a need to offer co-browsing on mobile phones (Apple/Android).
If an application already has co-browsing code enabled, how do we activate on a mobile device since we are in stealth mode?
Accepted Solution
Updated: 4 Dec 2023 8:15 EST
Pegasystems Inc.
US
@AdrianaM9088Cobrowsing relies on the DOM structure of the page being available. It does not support a mobile app that is build natively. If the mobile app is built using Webviews, it might work, but I'm not sure if we have tested that scenario explicitly.
thanks
Accepted Solution
Updated: 4 Dec 2023 8:15 EST
Pegasystems Inc.
US
@AdrianaM9088Cobrowsing relies on the DOM structure of the page being available. It does not support a mobile app that is build natively. If the mobile app is built using Webviews, it might work, but I'm not sure if we have tested that scenario explicitly.
thanks