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Question

 Subhomita Banerjee (SubhomitaB8077) Subhomita Banerjee
HCL Technologies
US
SubhomitaB8077 Member since 2017 6 posts
Posted: Nov 15, 2017
Last activity: Nov 16, 2017
Posted: 15 Nov 2017 7:14 EST
Last activity: 16 Nov 2017 4:11 EST
Closed

Cloud Instance not available for Practice

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Hi,

Under Practicing what I have learned - There is a link to open the Cloud Instance. I have to always request the cloud instance and further it tries "Provisioning Cloud Instance" and it waits for 15 mins. But even after completion on 15 mins, still Open Cloud Instance button is not available. Rather it again shows "Request for Cloud Instance".

Please advice what can be done here. An earliest reply would really be appreciated.

Thanks,

Subhomita.

Pega Academy
Posted: 5 years ago
Posted: 15 Nov 2017 12:05 EST
Marco Looy (Marco Looy) PEGA Senior Director, 1:1 Customer Engagement and CRM Enablement Programs
Pegasystems Inc.
NL
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Subhomita,

We found the issue and are working on it. Sorry for the inconvenience.

Marco.
Posted: 5 years ago
Posted: 16 Nov 2017 4:11 EST
Marco Looy (Marco Looy) PEGA Senior Director, 1:1 Customer Engagement and CRM Enablement Programs
Pegasystems Inc.
NL
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Subhomita,

Issue resolved, thanks a lot for your patience and thanks for reporting the issue.

Marco.

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