Clone work item and open in Perform harness
I have a requirement which asks to click a button in the review harness of a work item. The button should:
- Create a new work item of the same type with some properties copied from the original one
- Open the new work item in Perform harness
I tried different combinations of actions in thebutton action set, but it never worked as expected:
- "Create work" action in the button action set allow to create a new work item and open it in perform harness, but does not allow to specify a page from which copy properties
- "Run activity" (which calls createWorkPage+AddWork+commitWithErrorHandling+Work-.Open) only refreshes the case header with the new one, but it stays in Review showing the copied work item data
- "Run activity" (which calls createWorkPage+AddWork+commitWithErrorHandling+Work-.Open) + "Harness" action: create the new work item and open the Perform harness with the error "Either no actions are specified for this assignment or you do not have the permission to access any of them."
- "Harness" action specifying the activity inside in the Activity field open the Perform harness with the error "Either no actions are specified for this assignment or you do not have the permission to access any of them."
How can I solve the "Either no actions are specified for this assignment or you do not have the permission to access any of them." error?
Pegasystems Inc.
FR
Hello,
What do you mean by "never worked as expected"? Is the new case created? You don't have the expected values? You don't end up on the right harness maybe?
Reply S.P.A.
IT
I have the new case created correctly, but it never opens in Perform harness or Perform harness does not show the new case (i.e. shows the error "Either no actions are specified for this assignment or you do not have the permission to access any of them.").
Do I need to add further steps in the activity?
Pegasystems Inc.
FR
Do you mind having a quick try from Perform harness? Just for a quick test instead of starting from Review harness. To check if it is behaving correctly.
Reply S.P.A.
IT
I tried and show the "Either no actions are specified for this assignment or you do not have the permission to access any of them."
Could the empty newAssignPage be the problem?
The first assignment in the work item has "Route to current operator" set. Do I need to do something to force the assignment manually?
