Question
Tata Consultancy Services
AU
Last activity: 14 Apr 2018 18:50 EDT
On click of a Link on Smart Info Popup, Smart info should be auto closed
Hi,
On click of a link on Smart Info Popup, a modal dialog opens, We are looking for a way to close the smart info popup automatically when the link of smart info is clicked
Any suggestions??
Regards,
Sowjanya
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Pegasystems Inc.
IN
Hello Sowjanya,
Do you have the "Auto-dismiss on hover away" option checked on the Show SmartInfo action? If not please checked it and try.
I hope this helps.
Thanks,
Durga
Tata Consultancy Services
AU
Pegasystems Inc.
IN
Hello Sowjanya,
Please check below article which may help you.
https://collaborate.pega.com/question/url-link-smart-info-control
Let us know the prpc version ?
Thanks,
Durga
Tata Consultancy Services
AU
Hi Durga,
PRPC Version is 7.1.7 . Will try to place overlay instead of Smart info and check.
Thank you.Mean while let me know if any way to make the smart info to be closed when we click link on it.
Regards,
Sowjanya
Pegasystems Inc.
IN
Hi,
Kindly check below link also. This may help you.
Tata Consultancy Services
AU
Hi Chandrasekhar,
Auto dismiss on hover away is unchecked earlier. Still not working.
Regards,
Sowjanya
Pegasystems Inc.
IN
Hi,
Try using an local action shown in an overlay on hover instead of show SmartInfo, as that stays up until you click away from it.