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Question

 Dilipan Venkatesan (DilipanV105)
Atos Syntel
Consultant
Atos Syntel
IN
DilipanV105 Member since 2012 147 posts
Atos Syntel
Posted: Feb 1, 2018
Last activity: Feb 2, 2018
Posted: 1 Feb 2018 5:29 EST
Last activity: 2 Feb 2018 10:48 EST
Closed
Solved

URL link in Smart Info control

Is it possible to have a URL link configured in a Smart Info (with Auto-dismiss on hover away checked), Issue is smart info disappears when we try to click the URL it contains, if Auto-dismiss on hover away is not checked we have to explicitly close the smart info which the user don't want to.

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Low-Code App Development

Accepted Solution

Posted: 6 years ago
Posted: 2 Feb 2018 2:58 EST
Sreepriya Rao Gona (Sreepriya)
PEGA
Principal Engineer, Technical Support
Pegasystems Inc.
IN

Hi Dilipan,

Alternative: Instead of smart info, you can try launching a local action as overlay on hover.

Overlay will not be closed unless you click away.

Thanks.

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Posted: 6 years ago
Posted: 2 Feb 2018 0:35 EST
(podds2)

Hi Dilipan,

You have to uncheck  Auto-dismiss on hover away if you want to click on the link in smart info. with Auto-dismiss on hover away checked user cannot click on the link

Regards,

Shreya.

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Posted: 6 years ago
Posted: 2 Feb 2018 2:21 EST
Dilipan Venkatesan (DilipanV105)
Atos Syntel
Consultant
Atos Syntel
IN

but with Auto-dismiss on hover away, the user has to explicitly close the smart info, which the user doesn't want to do.

They should be able to click the link with auto dismiss on hover away selected, is there any other way to achieve this.

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Accepted Solution

Posted: 6 years ago
Posted: 2 Feb 2018 2:58 EST
Sreepriya Rao Gona (Sreepriya)
PEGA
Principal Engineer, Technical Support
Pegasystems Inc.
IN

Hi Dilipan,

Alternative: Instead of smart info, you can try launching a local action as overlay on hover.

Overlay will not be closed unless you click away.

Thanks.

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