Question
Areteans Technology Solutions Pvt.Ltd
IN
Last activity: 25 Nov 2024 3:52 EST
Circumstance rule..
if we circumstance on a property say customer id and it went to production now a change came like we want to circumstance based on timezone how to handle this
***Edited by Moderator Marije to change type from Pega Academy to Product; update capability tags***
Accepted Solution
Updated: 25 Nov 2024 3:52 EST
Eclatprime Digital Private Limited
AU
hi @Praveenn881
You can withdraw the old circumstance rule based on the customer ID. You can create a new circumstance rule based on the timezone based on your requirements
Maantic Inc
IN
You have to save as the circumstanced rule and make it withdrawn. You have to also save as the base rule in the same ruleset as the withdrawn circumstanced rule. Then change your circumstance condition in the new rule version but remember to keep it in the same ruleset as the others too. Then deploy the ruleset with all the three rules to prod.
Accepted Solution
Updated: 25 Nov 2024 3:52 EST
Eclatprime Digital Private Limited
AU
hi @Praveenn881
You can withdraw the old circumstance rule based on the customer ID. You can create a new circumstance rule based on the timezone based on your requirements