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Question

 Carla Purnell (CarlaP343)
Bank of America

Bank of America
US
CarlaP343 Member since 2022 2 posts
Bank of America
Posted: Dec 21, 2022
Last activity: Dec 30, 2022
Posted: 21 Dec 2022 15:26 EST
Last activity: 30 Dec 2022 11:17 EST
Closed

Child Case Challenge error message

Hello,  

I am working on Low Code Extender on the Create Child Case Challenge.  I am attempting to advance the case to the resolution stage, and I am getting an error message when I get to the service provider stage when I try to select a service provider.    Error message states "Create Child Case: The class of the child work object is not specified".  

I am unable to move forward with the challenge.  Can you provide assistance on what to do?

***Edited by Moderator Marissa to add Capability tags***
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Case Management
Pega Academy

Posted: 1 year ago
Posted: 21 Dec 2022 20:43 EST
Aruldevan Thangappan T (ArulDevan)
NCS Pte. Ltd
Aruldevan Thangappan T
NCS Pte. Ltd
SG

Hi @CarlaP343: Looks like some config issue. Can you try to follow options mentioned in https://support.pega.com/question/pxaddchildwork-class-child-work-object-not-specified and check if the problem is resolved?

Make sure that the case type explorer is showing cases as per hierarchy. Validate the configuration on the create case step. You should see it as create child cases radio button selected.

Thanks.

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