Low-Code App Builder Creating a child case error
On confirming my work, at the Select Service Provider step, I get the error "Create Child Case: The class of the child work object"
I've attempted this challenge on two separate cases with different Pega instances, but get the same issue. I've followed the steps to a T, so I don't know how to fix this.
Screenshot attached.
Accepted Solution
Updated: 1 Sep 2021 11:12 EDT
Infosys
AU
@CharisseM It seems to me there may have been a bug. I eventually chose a different service provider from the list (instead of the first one) and it then worked. Weird.
Maantic
IN
@CharisseM - Can you attach a screenshot of your casetype configuration? I think you have added the smart shape to create a case but have not selected all the required parameters.
Updated: 25 Aug 2021 1:05 EDT
Infosys
AU
@KALINGAROUTAttached to question as "Child case config"
Accepted Solution
Updated: 1 Sep 2021 11:12 EDT
Infosys
AU
@CharisseM It seems to me there may have been a bug. I eventually chose a different service provider from the list (instead of the first one) and it then worked. Weird.