Hi,

My question is about a slight difference in the behavior of a chatbot created in a CS implementation application (A) vs a chatbot created in a self-service application (B):

As you can see in the picture above, for chatbot "A" it shows a button that allows you to launch a pop-up dialog to fill some form details. However, for chatbot "B" it doesn't display the button... When you toggle Show analysis it says "Fill out form" but does not display the button.

I wonder if this is expected behavior for a Chatbot in Self-Service?

Thanks for any thoughts on this :)

-Jose